Setting up PrinterKiosk for the first time is a mandatory step in order to get your solution up and running. This guide will provide you with all the steps you need to set up your PrinterKiosk point.
Step 1 : Prepare the installation environment
Before starting the setup, ensure that you have all the necessary equipment and information:
1. Stable Internet Connection:
Make sure that your print point and your CMPrint (if your setup includes it) have a reliable internet connection with sufficient bandwidth to handle traffic, which is essential for the service to function properly (we recommend a speed of 5Mbps with latency under 50ms).
2. Access to the Admin Interface:
Have the credentials provided by Cartadis ready to access the PrinterKiosk admin interface: https://pro.printerkiosk.com/
3. Compatible Printer:
Ensure that the printer is compatible with PrinterKiosk and properly connected to the network (check compatibility with Cartadis).
4. Configured CMPrint:
Check that your CMPrint is correctly configured to offer PrinterKiosk. To do this, go to the "MFP Properties" menu to verify that the information is properly registered.
If your CMPrint is not yet properly configured, please refer to the following dedicated articles for CMPrint setup: [CMPrint Parallel] Installation on a TOSHIBA e-STUDIO2010AC MFP : Cartadis
Step 2 : Network and Security Settings Configuration
1. Network Setup:
Your printer, as well as the CMPrint if you have one, must be connected to your local network with external access.
Here is the list of outgoing ports that need to be opened on the local network for the solution to function correctly:
Function | Adress | Port | Protocol |
Cartadis VPN (Support) | 51.38.189.192 | 1194 | UDP |
Dematerialized ticket | archives.cartadis.com | 443 | TCP |
PrinterKiosk | dev.printerkiosk.com | 443, 7181, 10000 | TCP |
Cartadis’n Pay Backoffice (test env only) | capture-dev.cartadisnpay.com | 8443 | TCP |
PrinterKiosk | api.printerkiosk.com | 443, 7181, 10000 | TCP |
Here is the list of outgoing ports that need to be opened on the local network for the proper functioning of CMPrint:
Usage | Port | Protocol |
SSH (support) | 22 | TCP |
VNC (support) | 5900 | TCP |
Here is the list of outgoing ports that need to be opened on the local network for the proper functioning of the printer:
Usage | Port | Protocol |
IPP | 631 | TCP |
IPPS | 443 | TCP |
LPD / LPR | 515 | TCP |
HP / App Socket | 9100 | TCP |
2. Securing Access:
Enable recommended security measures, such as using a strong password to access the admin interface.
Step 3 : Payment Options Configuration
1. Setting Up Payment Methods:
Access the payment settings on the PrinterKiosk portal in the "Printers" menu. Configure the payment options you wish to offer users (credit card or coins) based on your CMPrint setup.
2. Transaction Testing:
We recommend performing a "test" transaction to ensure that the payment system functions correctly and that payments are processed securely.
Step 4 : Configuration of services to sell
Selecting Printer Settings:
Choose the printing parameters you wish to offer for sale directly from the "Printers" menu in the PrinterKiosk Pro portal.
Step 5 : Setting Sales Prices
Configure Sales Prices:
Set your sales prices based on what your PrinterKiosk point can offer. Be sure to configure a price of €0 for services that are not compatible with your printer.
Step 6: Setting Opening Hours
Opening Hours:
Define the opening hours of your PrinterKiosk point so that users know when they can come to pick up their prints.
Step 7 : Final Testing and Deployment
1. Functionality Test:
Conduct a comprehensive test of the PrinterKiosk system, including sending a document to print, retrieving prints, and processing payments.
2. Troubleshooting Potential Issues:
If any problems are detected during the test, consult the troubleshooting section of your documentation or contact Cartadis support for assistance.
3. Deployment:
Once everything is operational, PrinterKiosk will be ready for use by your customers. Ensure that your staff is trained in using the system and providing assistance.
Conclusion
Setting up PrinterKiosk is a simple yet crucial process to provide seamless printing services to your customers. By following these steps, you ensure that your PrinterKiosk point is optimally configured, secure, and ready to deliver high-quality service.